Choose this form if you need assistance with general platform issues that prevent you from using the system effectively.
Technical Support focuses on resolving issues related to platform usability, access, and performance, but not bugs or glitches.
Common Reasons to Use This Form:
- Login or Access Problems: Trouble signing in or accessing your account.
- Slow Performance: The platform is taking longer than usual to load or respond.
- System Errors: Issues like unresponsive buttons or temporary connection errors.
- General Functionality Issues: Tasks or features not behaving as expected due to configuration or setup.
WARNING: Failure to select the correct form could lead to delayed resolution. DO USE this form if: β
Youβre locked out or unable to log in. DO NOT USE this form if: β A feature or function is broken. |